Organization of Primary Health Care
Primary health care services are provided on weekdays, Monday through Friday, between 8 a.m. and 6 p.m., excluding public holidays.
They can be carried out in an outpatient setting (in a clinic), in the form of teleportation, and in medically justified cases at the patient's home. While away from home, e.g. on vacation, on a business trip, with family, the patient has the right to primary health care in particular in the case of sudden illness or sudden deterioration of health.
If the patient has come for a temporary stay and shows a valid EHIC card, he or she can receive free benefits in medically necessary situations.
Scope of Primary Health Care (PHC) services provided
- Family doctor care
- Pediatrician care
- Vaccination point
- Treatment room
- Outpatient clinic for primary care nurses
- Primary care midwife outpatient clinic
- Childbirth school
Before you go to the family doctor
- Prepare and bring with you a document with your photo and PESEL number
Take your ID card with you whenever you go to the doctor, including when the medical appointment is for a child.
- Registration clerk will verify your entitlement to benefits
eWUŚ is a system of Electronic Verification of Eligibility of Beneficiaries, in which the Registration Clerk will check on the basis of your PESEL number whether eWUŚ confirms your right to benefits on a given day.
If the system does not confirm your right to benefits, and you are an insured/eligible person, you can make a statement or show a document confirming your enrollment/payment of premiums.
- Think about what kind of symptoms of the disease
Your family doctor will ask you about the symptoms of your illness. Before you go to the doctor, ask yourself if you have a fever: how long it has been occurring and what kind it is on any given day; if you have a sore throat, runny nose, cough, feel weak, sweat excessively, have eye pain, have shortness of breath, vomiting, diarrhea.
- Review your home medicine cabinet
Check for expired medications left over from a previous treatment. They can come in handy if you have a cold, viral infection or tonsillitis.
- Recall or write down what medications you are currently taking
Your family doctor needs to know about all the medications you are taking so that drugs that cannot be taken at the same time are not combined. Combining some medications can be harmful and even dangerous to your health.
- Take your test results with you
If possible, show the doctor all the results of recent tests, consultations, hospital discharge card. This also applies to your child if you are with him or her at a GP appointment. Also take your child's health book with you.
- Your doctor will put you on the oncology fast track if necessary
The Oncology Fast Track is for early diagnosis and effective treatment of cancer. If a patient is suspected of having cancer, the family doctor will issue a DiLO - Diagnostic and Treatment of Oncology card.
- Prepare for your visit so it goes smoothly
Don't occupy the doctor's time more than necessary with irrelevant information. Remember that there are other patients waiting.
- Take advantage of preventive examinations
With early detection of diseases, you have a chance for effective treatment. Live a long healthy life, perform regular preventive examinations such as cardiovascular disease prevention, colorectal cancer prevention, mammography or cytology.
- Monitor your health
It is a good idea to observe your health on a daily basis. If you measure your blood pressure, record the dates, times and results of these measurements, as well as other observations. Tell your doctor about them.
- The doctor may carry out the visit at the patient's home
In exceptional situations, a medical visit may take place at the patient's home, but only if the doctor deems it medically necessary. If a fever occurs, try to lower the temperature and then go to the clinic yourself.
- Have the address and phone number of the nearest night and Christmas health care facility at hand
Information about the clinics on duty at night and on holidays can be found on the information board at the clinic, as well as under "Night and holiday health care."